Lecture details: The reception began at the Crystal Hall for celebrations at six in the evening, and they were received by the Assistant General Director of Therapeutic Medicine Dr. Dahi Al-Skiby and His Excellency Director of Hospital Administration A Mani Hammoud Al-Shafaqa Clothe Then the Assistant General Manager of Therapeutic Medicine delivered the welcome speech

Then the Director of Hospitals Administration A Manea Hammoud Al-Shafqa gave a speech during which he announced that there will be a prize for the best employee in the health of Hail, and on an annual basis, and he added that the directives of Dr. Nawwaf bin Abdulaziz Al-Harthy, Director General of Health Affairs in Hail Region, were issued to adopt that idea that would raise professional competence For hospital personnel who have direct contact with patients, al-Shafaqa added during his speech on the open day held by the Hospital Administration with the slogan "How to serve the patient" for workers in the region''s hospitals that the award winners will be granted some of the available job advantages.

The Director of Hospitals Administration in Health Affairs in Hail indicated that hospital staff, including doctors, technicians and administrators, must believe that their mission is not limited to the performance of the job but rather that it touches the human side with the conscience of the doctor, technician or administrative employee, and he added, "When the patient is hospitalized and hugs in hospitals, he is Yesterday, the need for the caring hand that raised his shoulder and healed his wounds and respected his protection and privacy and his treatment is the best treatment and reception is the best reception. "He indicated that employees of hospitals must provide the best medical services and humanitarian services that do not need capabilities. He emphasized that the Director of Health Affairs in Hail instructed him to direct all supervisors of hospital management Doctors and technicians to meet the need of patients in all hospitals in the region.

Then Dr. Seif, a member of the Islamic Studies Board at the University of Hail, made a speech in which he described the religious aspects of patient service

Then Dr. Abdul Qadir, Medical Director of the Addiction Center in Riyadh gave a lecture in which he described the best ways to provide the best services to the patient and gave a lecture on communication skills.

After that, the Director General of Health Affairs, Dr. Nawaf bin Abdulaziz Al-Harthi, delivered his speech in which he said the following

The services are not related to a hospital, equipment, and cadres, but are related to all of them, indicating that the message that health affairs employees must work on in Hail working on all of them, adding that "the concept of the service provider does not concern one side but rather several aspects of the most important of which are the patient''s satisfaction with the service and his sense of interest from The service provider from the receptionist to the pharmacy technician and between them from the stages "indicating that the mission of health affairs employees to cooperate with medical cadres in the region''s hospitals in raising their sensitivity and patient interest in the organizational and legal aspects, which is evidenced by the open day lectures held for the first time in the region by the hospital administration which focused on These aspects are in addition to the process of communicating with the patient to raise the skill of the doctor because the patient ultimately deals with a medical staff. If the medical staff gave him care, he will feel comfortable and satisfied, even if there is some lack of capabilities.

And he identified the real handicap of the Department of Health Affairs with a shortage of manpower, but he went on, "Now we are experiencing a qualitative shift in the workforce whose effects will appear during the next three months by attracting the distinctive competencies of the Ministry to the region." The ministry will support the health of Hail by finding competencies for all medical specialties in hospitals The region and we will finally reach that our success will be related to the rate of referring patients outside the region is the measure of success, provided that these transfers are important and required because many people ask for the transfer for the purpose of the transfer and not for the existence of the service

We are now working on changing this idea. "

Dr. Al-Harthy revealed that there are developments in the Hail Specialist Hospital project with the end of his topic and the start of work again during the coming period and said, "What matters to us now is the resumption of the contractor to work on the project because the main hospital problem was to convert the hospital from 300 to 500 beds and now solutions have been found to this problem.

It is important for the contractor to start work because this is the essential point that we need. As for the timetable, it is easy

The specialized hospital will continue to be the standard for the success or failure of health affairs. "

After that, the Director General of Health Affairs in Hail region honored the distinguished employees of the region''s hospitals

In the end, the Assistant Director General of Therapeutic Medicine presented a memorial shield to the Director General of Health Affairs, Dr. Nawaf bin Abdulaziz Al-Harthi