the Ministry of Labor''s call center

Yesterday evening, the training program “Autism Spectrum Disorder and Communication Skills” organized by the Autism Research Center at King Faisal Specialist Hospital and Research Center in Riyadh, for employees of the call center at the Ministry of Labor and Social Development, was concluded over a period of 3 days, at a rate of 5 training hours per day.

The Director of the Autism Research Center, Dr. Hisham Al-Dhalaan, emphasized that the training program comes within the framework of the partnership with the Ministry of Labor and Social Development, and the center''s endeavor to train national cadres and raise awareness among employees in the government and private sectors for people with autism spectrum disorder.

He pointed out that the trainers at the Autism Research Center sought to achieve the 12 goals in the training program that help the trainees to deal with this group that is dear to us, and said: “The program included an introduction to autism spectrum disorder, an overview of the history of disorders, methods of diagnosis, early intervention and early indications of symptoms of a disorder. The autism spectrum, a review of the prevailing misconceptions.

He added, "The trainers also reviewed the stages of acceptance by parents and families of diagnosis and the available services and their providers, as well as governmental and private schools and centers, and ways to deal with them through sources in Arabic and English."

Al-Dhalaan stressed the importance of the practical application of the trainees at the end of the program, stressing that the trainers are keen to present the theoretical and practical sides in the various training programs offered by the center.

Stressing that the program enabled employees of the Ministry of Labor and Social Development to gain familiarity with autism spectrum disorder to answer parents'' inquiries, and by means of scientific communication, knowledge of resources to help them deal with their children, and knowledge of service providers to help guide parents.