The Ministry of Health held a forum, the first of its kind, under the title ((Bridging Quality Initiatives and Objectives at the Ministry of Health, in order to reach our vision)). Which was held in the capital, Riyadh, for a period of two days on 10-11 / 1/2017, through which the Ministry of Health seeks in the Quality Improvement Department at the Ministry of Health to achieve the Ministry''s vision of development in accordance with the programs and initiatives of National Transformation 2020 and in line with the Kingdom''s Vision 2030. The Ministry of Health activated the two days of the forum, gathering leaders and quality managers in hospitals, directorates and governorates from all over the Kingdom.
The forum aims to present a number of initiatives that the Ministry of Health''s quality departments are working on.
According to what was succeeded and worked on during the forum: an integrated program of events, workshops and lectures that were ed based on the need of quality personnel and specialists in health management and quality and with the participation of speakers and trainers from the Ministry and hospitals employees, the organizing body was a cooperating team with the organizers of the Ministry of Health led by Dr. Naima Al-Juhani Wa / Muhammad Al-Shehri with the distinguished organization team.
On its first day, the forum included five different workshops
1- Kaizen and Lean workshop provided by the trainers: A / Ayed Al-Rashidi and A / Yasser Al-Shallah.
2- Basic safety requirements workshop for CBAHI standards presented by the trainer: Dr. Abdul Latif Al-Aqifi
3- Risk Management and Patient Safety workshop presented by Dr. Adel Batawil.
4- A workshop on performance measurement indicators presented by the trainers: Dr. Iman Al-Tariki and Dr. Muhammad al-Khalifah.
5- SPSS data analysis workshop presented by Dr. Majeda Faragat Wa / Awatif Al Yati.
The second day of the forum included
A detailed explanation of accurate live facts was presented in full transparency to all health leaders in attendance.
By Professor: Abdulaziz Abdul-Baqi A variety of lectures followed in the fields of quality, patient safety and risk management.
It is worth noting that the forum has achieved great success and fruitful benefit with the mutual experiences of those interested and gained the satisfaction of the participants and speakers in terms of organization, content and results. .
The competition (learning from failure) was held and aimed at encouraging a culture of learning and initiative under the leadership of the jury members committee
Mr. Abdul Aziz Abdul-Baqi, Dr. Naima Al-Juhani, Mr. Muhammad Al-Tawil, Mr. Ayed Al-Rashidi and Dr. Zainab Al-Qudaihi
And Dr. Mo''nis Bawazir.
Where six speakers were involved in presenting various projects in the field of health quality and service provided:
1- Maintaining a commitment to hand hygiene (Prince Sultan Heart Center in Al-Ahsa) by Rachel Pasteur.
2- Improving the flow of patients in the emergency (Yanbu General Hospital) Dr. Abeer Saidi
3- Improving the problem of unavailability of beds (Najran Mental Health Hospital) Dr. Shaban Abdul Jalil.
4- Errors of medical prescriptions (Qia General Hospital) Dr. Hossam Madani.
5- Improving documentation in the medical-nursing records (Prince Saud bin Jalawi Hospital) Prof. Saud Al-Ghanem
6- Improving the rate of canceling scheduled operations due to an acute condition in the patient (Dammam Medical Complex) Dr. Nada Al-Sheikh.
All participants were honored and the winners were honored with valuable prizes.
First place went to: Mr. Rachel Pasteur (Maintaining a commitment to hand hygiene).
And the second place: Dr. Abeer Saidi (Improving Emergency Patient Flow).
The most important outputs and recommendations stated by the Director of the Quality Improvement Department at the Ministry of Health (/ A. Abdulaziz Abdel-Baqi) were presented:
Determining the operational goals for each unit and developing performance measures to reflect the current level, identifying strengths and weaknesses and building a plan to deal with them and link them to the strategic objectives.
Solidarity and solidarity with the ministry’s approach from the minister to the first-class champions and vice versa, with more transparency and clarification of the roles for quality and patient safety managers in hospitals and directorates.
Establishing a quality governance system and unifying laws and standards that define the relationship between the ministry, directorates and hospitals.
The requirements must be clear and the challenges identified, which in turn contributes to the participation of directors of directorates and the Ministry, and we commend the effective interaction of hospitals and health centers.
Learning and participating in everything new in patient safety, and stimulating learning experiences from failure.
Sharing the distinguished experiences of distinguished colleagues and facilities with others, and adopting and implementing patient safety experiences and projects that were ed during 2016.
Selecting performance indicators accurately and carefully to reflect the performance that we need to measure as they will be displayed through the performance indicators panel.
Taking care of primary health care centers, developing appropriate plans, and involving them in strategic and operational plans to serve the safety and health of the patient.
Expanding the scope of risk management to be a comprehensive range of risks and unifying models for reporting and reporting risk management by virtue of its novelty in the application and that contributes to unifying the language of communication.
Searching for areas of improvement and working on the use of quality tools, and working on the application of the Japanese lean management methodology (Kaizen) in a number of processes and procedures so that there is an identification of the causes of waste.
Emphasizing the role of training and qualification and measuring the efficiency of the tool in all programs, which in turn raise the methods of improving the performance and quality of employees and the service provided.
Holding another future forum to follow developments.
