Conference on Quality in the Middle East
The works of the first day of the second conference on quality in the Middle East organized by the Electronic College at the Culture and Science Symposium in Dubai yesterday witnessed the presentation of nearly thirty working papers that talked about the structure of excellence and quality in the Middle East in terms of responsibilities and challenges facing the implementation of quality in the Arab world and the Middle East.
The foreign quality experts who hosted the conference presented a summary of their experiences in this aspect of the best practices and trends prevailing in Europe and achieving excellence through high-quality services.
The working papers submitted by local experts included issues related to the implementation of quality standards in the fields of construction, education, telecommunications and health fields in the country.
The conference was launched under the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, and Lieutenant General Dhahi Khalfan Tamim, Commander-in-Chief of Dubai Police and Head of the Electronic College, delivered an opening speech in which he emphasized that the most prominent objectives of the conference for this year are to explore and devise some basic tools necessary. To achieve quality and identify how to increase the effectiveness of performance, as well as exchange ideas on successful leadership from various points of view. The conference also aims to provide an opportunity for leaders to learn about best practices and benefit from the exchange of knowledge and experiences.
He indicated that the holding of the conference for this year comes on the heels of the kind invitation made by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, in which he declared that this year is the year of government excellence, to announce by this that the Dubai government has chosen excellence and is the master of quality to occupy the heart of the Its interest and be a goal that all government agencies should strive to achieve without delay or delay.
For his part, Dr. Mansour Al-Awar, Director General of the Electronic College and Chairman of the Middle East Quality Council, told "Al-Khaleej" that this conference is the second in the Middle East and is the second largest gathering of quality and management scholars after the conference hosted by the United States of America.
He continued: We seek to have during the next two years the largest gathering of quality scientists in the world, considering that Dubai is drawing a new model in developing strategies and applying international quality standards, and it is considered a meeting and documentation of the distinguished experiences led by Dubai.
The activities of the first day of the conference witnessed the holding of six scientific sessions on strategic management of quality and excellence and the application of total quality management in various cultures in the Middle East, a working session entitled human resource development, studies on comprehensive quality management and excellence and best practices, and a scientific session on the experience of the Middle East Quality Association.
As for the evening sessions, which extended until yesterday evening, they discussed emerging issues and challenges in the Middle East, total quality management, public sector management and change management.
Working papers
Dr. Ayed Al-Omari from the Saudi Council for Quality presented a working paper entitled strengths, weaknesses, opportunities and challenges for the quality march in the Kingdom of Saudi Arabia.
Professor Nabil Baydoun, Dean of Academic Programs at the Electronic College, presented a working paper on governance in the Arab Gulf, and explained to “Al Khaleej” that the presented working paper relates to how to manage Gulf companies in an effective manner that includes full transparency, especially among small investors. Dr. Hassan Khudair, a senior consultant in the Prime Minister’s Office in the State, presented a working paper on evaluating performance indicators and the factors that help in evaluating good indicators as part of an integrated system in the field of institutional performance management that includes the stages of strategic planning, evaluating indicators, analyzing results and using these results in developing institutional performance.
Whereas, Dr. Nashaat Anwar Al-Nafouri, head of the health group in the Saudi Council, devoted his study presented at the conference to talk about modern technologies in health industries such as hospitals and pharmacies.
Dr. Luay reviewed the discussion of a quality consultant in the Department of Economic Development and responsible for the Dubai Quality Award and the Dubai Excellence Service Program, the foundations and s that are made on the award and the annual work of the award management sessions of referees, heads of arbitration teams and advanced companies.
